Terms and Conditions

Definitions

• “Website” means our site available at www.nialabs.in
• “Products” means the biometric attendance devices, modules, accessories, software and related services offered by us.
• “Services” means installation, commissioning, maintenance, support, consulting related to Products.
• “Customer”, “you”, “your” means the person or legal entity ordering or using our Products/Services.
• “Content” means text, images, data, software, code, and documentation on our Website.

Intellectual Property Rights

All Content, including but not limited to text, graphics, logos, device images, and software, is owned by us or our licensors, and is protected by intellectual property laws. You are granted a limited licence to access and use the Website for viewing information about our Products/Services, but you shall not reproduce, distribute, publish, commercialise, modify, or publicly display the Content without our prior written consent.

Use of the Website

You agree that you will:

• Use the Website only for lawful purposes and in accordance with these Terms.
• Not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website.
• Not use any data-mining, robots, scraping or other automated means to access or obtain materials from the Website.
• Not use the Website to transmit any unsolicited advertising, chain letters, spam, or other bulk messaging.

Products & Services: Order, Delivery & Installation

Orders placed for our Products and Services are subject to our acceptance. We may refuse or cancel an order for any reason (including insufficient stock, inability to deliver, or pricing errors).

Delivery times are estimates only; delays shall not be grounds for cancellation unless explicitly agreed in writing.

Installation and commissioning (if applicable) shall take place at the location specified by the Customer and according to the schedule agreed. The Customer is responsible for providing access, power, data connectivity and other site requirements.

The Customer shall allow our authorised personnel safe access to the site for installation, maintenance or support.

Prices, Payment & Taxes

Prices quoted do not include applicable taxes, duties, shipping, or export-import costs unless explicitly stated.

Payment terms will be as set out in our invoice/quotation. Late payments may incur interest or charges as per applicable law.

The Customer is responsible for any taxes, duties or other governmental charges in their jurisdiction.

Warranty, Support & Maintenance

We provide a warranty for our Products/Services as set out in our warranty documentation (“Warranty Policy”).

The warranty excludes defects or damage caused by misuse, neglect, modification, unauthorised repair, external factors (power surge, fire, water damage), or use outside specified conditions.

Support and maintenance services may be provided under separate maintenance-contract terms or as part of the Product purchase.

Those separate terms will govern any upgrades, patches, or replacements.

Limitation of Liability

To the fullest extent permitted by law, we exclude any liability for indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data, or business interruption, arising out of or related to your use of our Products/Services/Website.

Our total aggregate liability under or in connection with these Terms shall not exceed the amount paid by you for the Product or Service giving rise to liability.

Nothing in these Terms shall exclude liability for death or personal injury caused by our negligence, or other liabilities that cannot legally be excluded.

Customer Obligations & Data Use

You warrant that you have the legal capacity to enter into these Terms and that any information provided is accurate and up-to-date.

You shall comply with all applicable laws and regulations, including data privacy laws, when using biometric devices, handling biometric data of individuals, obtaining necessary consents, and securing such data. (For example, biometric identifiers like fingerprints, face geometry, and iris scans may be subject to tighter regulation).

You consent to use the Products/Services as intended, and you shall not use them for any unlawful purpose or in a way that violates third-party rights.

Changes to Terms & Variation

We reserve the right to revise and update these Terms at any time by publishing the updated Terms on the Website. Your continued use of the Website after any change constitutes your acceptance of the updated Terms. We may also assign, transfer, or subcontract our rights or obligations under these Terms without notice to you.

Severability

Suppose any provision of these Terms is held to be invalid, illegal or unenforceable under applicable law. In that case, such provision shall be struck out and the remaining provisions shall remain in full force and effect.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

Entire Agreement

These Terms, together with any documents or policies referred to herein (e.g., our Warranty Policy, Privacy Policy), constitute the entire agreement between you and us concerning your use of the Website and the purchase of our Products/Services and supersede all prior agreements or understandings.